Free Nursery Pickup
1. Pickup Process
To arrange a pickup, select "Local Pickup" during checkout or submit a reservation request via your Inquiry List. Once Silas or Marco validates plant availability and potting preparation, you will receive a confirmation text and email.
2. Pickup Location Instructions
Our boutique collections are held at our local greenhouse nursery in Sparks, Nevada.
3. Pickup Preparation Time
Because each plant is hand-potted into your selected terracotta or ceramic container with custom drainage mixes at the time of order, preparation takes **24 to 48 hours** from approval.
4. Plant Inspection at Pickup
We require a brief joint inspection when you arrive. Our gardener will show you the root health and foliage condition to ensure you are 100% satisfied before loading the plant into your vehicle.
Local Van Delivery
5. Local Delivery Availability
We transport all deliveries personally inside our temperature-controlled vans to avoid exposing tropical foliage to high-desert elements. Delivery routes currently run on **Tuesdays and Thursdays**.
6. Delivery Service Area
Our standard service area covers **Sparks, Reno, and Spanish Springs** in Washoe County.
7. Delivery Fees
A flat-rate delivery fee of **$25** applies to all addresses within our standard Sparks/Reno delivery zone.
8. Gift-Order Handling
For botanical gifts, we enclose secure gift wrapping, packaging supports, and a premium handwritten note card. Contact details of the recipient are required to coordinate delivery timeslots.
9. Contact Instructions
If you need to change your pickup slot, coordinate gate instructions, or check on a delivery in progress, please contact our Sparks coordination team.